COVID-19 NEWS & UPDATES

Updated: March 25, 2020

As information about the COVID-19 health crisis continues to evolve, we want to ensure that our patients have the most accurate and up-to-date information possible regarding our services to support you and your well-being.

 

To continue providing you with the best care, this page will be updated regularly in order to respond to your concerns and questions with the greatest efficiency.

To meet the needs of our patients, CWHG is now offering TeleMed appointments. To schedule a TeleMed appointment, please see instructions below.

COVID-19 Information

All patients

We are closely following the CDC recommendations for COVID-19 as they are updated. 

To access CDC guidelines, click below.

Pregnant patients

If you are pregnant and have either been exposed to or have tested positive for COVID-19, there are physicians and medical staff at Northwestern Memorial Hospital and Prentice Women’s Hospital that will be dedicated to your care.

For the CDC guidelines for pregnant women, click below.

DO NOT COME INTO THE OFFICE IF YOU ARE SICK

 

If you are pregnant and develop upper respiratory symptoms (including fever > 100.4, cough, shortness of breath or difficulty breathing), please call your physician immediately for guidance.

Find more information about our new TeleMed option below.

Office Protocol

Currently we are limiting office visits to  pregnant patients, postpartum problem visits, gynecologic procedure visits, and emergent visits. Our office hours are now 8am-1pm.

 

Some existing appointments will need to be rescheduled. Read below to see if you are affected.

If you do need to come into the office for a visit, here are some things you should expect:

PROTECTING OUR PATIENTS:​

  • We will be screening every patient upon arrival for:

    • Fever using a digital no touch forehead thermometer.

    • Respiratory symptoms including cough, shortness of breath, or difficulty breathing.

    • Recent travel history

    • Possible COVID-19 exposure

  • We are following all CDC guidelines regarding hand hygiene, travel restrictions, and social distancing in the office.

  • No spouses, significant others, children, extended family, or additional guests will be allowed at the office visits.

  • No children under the age of 18 or adults over the age of 60 will be seen in the office.

IF YOU HAVE A SCHEDULED APPOINTMENT:

  • Only pregnant patients, postpartum problem visits, gynecologic procedure visits and emergent visits are being seen in person at this time.

  • Most annual exams and routine gynecologic follow-up visits are being rescheduled in 6-8 weeks.

  • To re-schedule your appointment, you can do one of the following:

IF YOU NEED AN APPOINTMENT​:

  • We are now providing our patients with virtual appointments through TeleMedicine (TeleMed). Please read below for more information.

IF YOU ARE A NEW PATIENT:

  • We are still accepting new OB patients

To schedule your New OB appointment, please call:

312-943-0282

TeleMed

To continue to keep our patients safe, we are now providing virtual appointments through a ​TeleMedicine (TeleMed) model for our patients who need same day appointments for a specific concern. (UTI, yeast infections, etc)

DETAILS:​

  • These appointments will be over the phone with your Physician. If your Physician is unavailable, the visit will be done with a different Physician in the group or one of our Physician Assistants or Nurse Practitioners.

  • The appointment will be billed to your insurance similar to an office visit. 

  • TeleMed appointments will offer a treatment plan (including prescriptions if needed) or identify the need for an in-person visit.

To schedule your TeleMed appointment:

312-943-0282

Other helpful links

Updates from Northwestern Medicine regarding COVID-19:

Updates from Lurie Children's regarding COVID-19:

Updates from Chicago Department of Health regarding COVID-19:

Updates from Illinois Department of Health regarding COVID-19:

If you have additional questions or concerns,

please call us at 312-943-0282

or send us a message via our online portal (Healow App)

© 2020 Chicago Women's Health Group. All rights reserved.