COVID-19 NEWS & UPDATES

Updated: June 23rd, 2020

As information about the COVID-19 health crisis continues to evolve, we want to ensure that our patients have the most accurate and up-to-date information possible regarding our services to support you and your well-being.

 

To continue providing you with exceptional care, this page will be updated regularly in order to respond to your concerns and questions with the greatest efficiency.

To meet the needs of our patients, CWHG is now offering TeleMed appointments. To schedule a TeleMed appointment, please see instructions below.

COVID-19 Information

All patients

We are closely following the CDC recommendations for COVID-19 as they are updated. 

To access CDC guidelines, click below.

Pregnant patients

If you are pregnant and have either been exposed to or have tested positive for COVID-19, there are physicians and medical staff at Northwestern Memorial Hospital and Prentice Women’s Hospital that will be dedicated to your care.

For the CDC guidelines for pregnant women, click below.

DO NOT COME INTO THE OFFICE IF YOU ARE SICK

 

If you develop upper respiratory symptoms (including fever > 100.4, cough, shortness of breath or difficulty breathing), generalized flu-like symptoms (including fatigue, muscle or body aches, congestion or runny nose, headache, diarrhea), or new onset loss of taste or smell, please call your physician immediately for guidance.

Find more information about our new TeleMed option below.

Office Protocol

We are pleased to announce that we have resumed all patient care in the office including annuals, pregnancy visits, postpartum visits, gynecologic procedure visits, routine gynecologic follow-up visits, and emergent visits.

To continue providing you with exceptional care while keeping our patients and staff safe, we will continue to follow all CDC guidelines.

To maintain social distancing, we have modified office hours and staggered appointment times. We also continue to have the following protocols in place: 

PROTECTING OUR PATIENTS:​

  • We will be screening every patient and staff member upon arrival for:

    • Fever using a digital no touch forehead thermometer.
    • Respiratory symptoms including cough, shortness of breath, or difficulty breathing.
    • Generalized flu-like symptoms (including fatigue, muscle or body aches, congestion or runny nose, headache, diarrhea)

    • New onset loss of taste or smell

    • Possible COVID-19 exposure

  • We are following all CDC prevention guidelines in the office including:

    • Hand Hygiene​

      • Hand sanitizer is recommended on arrival and ​available in every patient room

    • Social Distancing

      • We have removed chairs from patient waiting areas​ to achieve appropriate spacing

      • Appropriate spacing is maintained at check-in and check-out

    • We require universal masking for all patients and staff.

    • We thoroughly disinfect all surfaces in every patient room between each visit.

  • For the protection of our patients and to maintain social distancing, no spouses, significant others, children, extended family, or additional guests will be allowed at the office visits at this time. We will update you as soon as we are safely able to change this policy.

IF YOU NEED AN APPOINTMENT:

  • We have resumed all patient care in the office including annuals, pregnancy visits, postpartum visits, gynecologic procedure visits, routine gynecologic follow-up visits, and emergent visits.

  • To schedule an appointment, you can do one of the following:

  • We will also continue to provide our patients with virtual appointments through TeleMedicine (TeleMed). Please read below for more information.

IF YOU ARE A NEW PATIENT:

  • We are accepting new OB patients.

  • We are accepting new GYN patients.

To schedule a New Patient appointment, please call:

312-943-0282

TeleMed

To maintain social distancing, we will continue to provide virtual appointments through a ​TeleMedicine (TeleMed) model for our patients when appropriate.

DETAILS:​

  • These appointments will be over the phone with your Physician. If your Physician is unavailable, the visit will be done with a different Physician in the group or one of our Physician Assistants or Nurse Practitioners.

  • The appointment will be billed to your insurance similar to an office visit. 

  • TeleMed appointments will offer a treatment plan (including prescriptions if needed) or identify the need for an in-person visit.

To schedule your TeleMed appointment:

312-943-0282

Other helpful links

Updates from Northwestern Medicine regarding COVID-19:

Updates from Lurie Children's regarding COVID-19:

Updates from Chicago Department of Health regarding COVID-19:

Updates from Illinois Department of Health regarding COVID-19:

If you have additional questions or concerns,

please call us at 312-943-0282

or send us a message via our online portal (Healow App)

© 2020 Chicago Women's Health Group. All rights reserved.