COVID-19 NEWS & UPDATES
Updated: November 15th, 2020
As information about the COVID-19 health crisis continues to evolve, we want to ensure that our patients have the most accurate and up-to-date information possible regarding our services to support you and your well-being.
To continue providing you with exceptional care, this page will be updated regularly in order to respond to your concerns and questions with the greatest efficiency.
To meet the needs of our patients, we are now accepting new OB and GYN patients. CWHG is also offering TeleMed appointments. To schedule a TeleMed appointment, please see instructions below.
We are closely following the CDC recommendations for COVID-19 as they are updated.
To access CDC guidelines, click below.
If you are pregnant and have either been exposed to or have tested positive for COVID-19, there are physicians and medical staff at Northwestern Memorial Hospital and Prentice Women’s Hospital that will be dedicated to your care.
For the CDC guidelines for pregnant women, click below.
DO NOT COME INTO THE OFFICE IF YOU ARE SICK
If you develop upper respiratory symptoms (including fever > 100.4, cough, shortness of breath or difficulty breathing), generalized flu-like symptoms (including fatigue, muscle or body aches, congestion or runny nose, sore throat, headache, diarrhea), or new onset loss of taste or smell, please call your physician immediately for guidance.
Find more information about our new TeleMed option below.
CHICAGO EMERGENCY TRAVEL ORDER
The Chicago Department of Public Health (CDPH) has issued an Emergency Travel Order effective July 6th, 2020 and modified November 13th, 2020. Under the new system, states will be placed in three categories – red, orange and yellow – based on the status of the outbreak in the states and how the data compares to the status in Chicago.
Anyone traveling from a state on the Orange list is directed to obtain a negative COVID-19 test result no more than 72 hours prior to arrival in Chicago or quarantine for a 14-day period (or the duration of their time in Chicago, whichever is shorter). Anyone traveling from a state on the Red list must quarantine for a 14-day period or the duration of their time in Chicago, whichever is shorter.
Exceptions to the Order include personal travel for medical care.
In compliance with this order, the Chicago Women's Health Group will NOT require a mandatory 14-day quarantine period for any patients traveling from these states who require time-sensitive medical care.
The CDPH will update the list of states every Tuesday, click below
We are pleased to announce that we have resumed all patient care in the office including annuals, pregnancy visits, postpartum visits, gynecologic procedure visits, routine gynecologic follow-up visits, and emergent visits.
To continue providing you with exceptional care while keeping our patients and staff safe, we will continue to follow all CDC guidelines.
To maintain social distancing, we have modified office hours and staggered appointment times. We also continue to have the following protocols in place:
PROTECTING OUR PATIENTS:
We will be screening every patient and staff member upon arrival for:
- Fever using a digital no touch forehead thermometer.
- Respiratory symptoms including cough, shortness of breath, or difficulty breathing.
Generalized flu-like symptoms (including fatigue, muscle or body aches, congestion or runny nose, headache, diarrhea)
New onset loss of taste or smell
Possible COVID-19 exposure
We are following all CDC prevention guidelines in the office including:
Hand sanitizer is recommended on arrival and available in every patient room
We have removed chairs from patient waiting areas to achieve appropriate spacing
Appropriate spacing is maintained at check-in and check-out
We require universal masking for all patients and staff.
We thoroughly disinfect all surfaces in every patient room between each visit.
For the protection of our patients and to maintain social distancing, no spouses, significant others, children, extended family, or additional guests will be allowed at the office visits at this time. We will update you as soon as we are safely able to change this policy.
IF YOU NEED AN APPOINTMENT:
We have resumed all patient care in the office including annuals, pregnancy visits, postpartum visits, gynecologic procedure visits, routine gynecologic follow-up visits, and emergent visits.
To schedule an appointment, you can do one of the following:
Send us a message via our online portal (Healow App)
We will also continue to provide our patients with virtual appointments through TeleMedicine (TeleMed). Please read below for more information.
IF YOU ARE A NEW PATIENT:
We are accepting new OB patients.
We are accepting new GYN patients.
To schedule a New Patient appointment, please call:
To maintain social distancing, we will continue to provide virtual appointments through a TeleMedicine (TeleMed) model for our patients when appropriate.
These appointments will be over the phone with your Physician. If your Physician is unavailable, the visit will be done with a different Physician in the group or one of our Physician Assistants or Nurse Practitioners.
The appointment will be billed to your insurance similar to an office visit.
TeleMed appointments will offer a treatment plan (including prescriptions if needed) or identify the need for an in-person visit.
To schedule your TeleMed appointment:
Other helpful links
Updates from Northwestern Medicine regarding COVID-19:
Updates from Lurie Children's regarding COVID-19:
Updates from Chicago Department of Health regarding COVID-19:
Updates from Illinois Department of Health regarding COVID-19: